General Data Protection Regulation (GDPR)

This document contain important information about your (legal) rights and obligations. Please take time to read them. We recommend that you keep a copy of this document for your reference.

General Data Protection Regulation (GDPR)
Last Updated:

December 15th 2023.

This GDPR policy outlines how Hostonic Ltd protects the privacy of its customers and users on its websites, Hostonic.co.uk and MyHostonic.com. This policy explains how we collect, process, store and protect personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data Controller: THNYK Ltd

Responsible and Provisioning Company for Data: Hostonic Ltd

1. Information We Collect:

a. Personal Information: We may collect the following personal information:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (for billing purposes)
  • Username and password for your account

b. Website Usage Data: When you visit our website, we automatically collect certain data, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of your visit
  • Referring website (if applicable)
  • Device information (e.g., device type, operating system)

2. How We Use Your Data:

a. Providing Services: We use your personal information to deliver our hosting services, including:

  • Managing your account
  • Processing payments
  • Providing customer support
  • Communicating important service updates and notifications

b. Marketing Communications: With your consent, we may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by using the unsubscribe link in our emails or by contacting us.

c. Website Improvement: We analyze website usage data to:

  • Enhance our website's functionality and performance
  • Detect and resolve technical issues
  • Improve the user experience

3. Data Sharing:

a. Third-Party Service Providers: To deliver our services effectively, we may share your personal information with trusted third-party service providers, including:

  • Payment processors: PayPal, Stripe (Link Payments), Bloconomics (Bitcoin), Apple Pay, Google Pay, GoCardless
  • Email service providers for communication
  • Analytics providers for website improvement
  • Google and Facebook API integrations for social media login

b. THNYK LTD: We may share your personal data with THNYK LTD, our parent company, for necessary processing purposes. Please note that we do not sell or share your data with unrelated third parties for marketing purposes.

4. Data Security:

We take data security seriously and employ industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

5. Your Rights:

a. GDPR Countries' Residents' Rights under GDPR: If you are a resident of a GDPR country, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including the right to:

  • Access your personal information
  • Rectify inaccuracies in your data
  • Erase your data under certain circumstances
  • Object to or restrict the processing of your data
  • Request a copy of your data
To exercise these rights or to contact our Data Protection Officer, please email [email protected].

b. California Residents' Rights under CCPA: If you are a resident of California, you have certain rights regarding your personal data under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect about you
  • Request the deletion of your personal information
  • Opt out of the sale of your personal information
  • Access your personal information
  • Non-discrimination for exercising your CCPA rights
To exercise these rights or to contact our Data Protection Officer, please email [email protected].

6. Cookies:

We use cookies on our website to improve your browsing experience and collect data about website usage. You can manage your cookie preferences in your browser settings.

7. Children's Privacy:

Our services are not intended for children under the age of 16, and we do not knowingly collect data from them.

8. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. Any updates will be posted on our website, and the revised policy will become effective as of the date of posting.

For any questions or concerns regarding this Privacy Policy, your data, or your rights, please contact our GDPR team at [email protected].

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